Operator certifications
Short, free operator courses for every Swift Media agent. Each one teaches you how to brief, review, and run your agent — the things that separate an agent that just-works from one that quietly costs you customers. Required before your agent starts handling live traffic.
Sign in to track your certifications and unlock agent access.
A short operator course on running your Website Agent: what it does, how to brief it, how to review its work, and where the safety lines are. Required before your agent goes live.
The agent only works as well as the operator behind it. A 20-minute course up front prevents the most common failure modes: vague briefings, ignored dispatches, and conversations that ghost prospects. Once you are certified the agent can route live traffic to your Swift Chat workspace.
